Contact.
Write to us — email beats everything else because it lands with the right people and leaves a paper trail for both of us. One exception: if gambling is hurting you right now, skip our queue entirely and call Gambling Help Online on 1800 858 858 — they answer day and night.
Pick the right inbox
- Something with your account or a bet: support@epicodds.co
- Something we got wrong: complaints@epicodds.co
- Something about your data: privacy@epicodds.co
- Something the site makes hard to use: accessibility@epicodds.co
- Something that smells like match-fixing: integrity@epicodds.co
Hours
Weekdays 9:00 am to 5:30 pm, Melbourne clock (AEST/AEDT), and Saturday mornings until midday whenever a metro race meeting is on. Victorian public holidays we're off. For gambling-harm support outside those hours, Gambling Help Online never closes.
Post
Epicodds Pty Ltd, 15 Montclair Avenue, Glen Waverley VIC 3150.
Our regulator
Wagering activity is regulated by the Racing and Wagering Commission of the Northern Territory (NTRWC). Our sports bookmaker licence number is NT-RWC-SB-2021-0843.
Operated by Epicodds Pty Ltd (ABN 30 674 922 788 734). Sports Bookmaker Licence NT-RWC-SB-2021-0843 granted by the Racing and Wagering Commission of the Northern Territory. Registered office: 15 Montclair Avenue, Glen Waverley VIC 3150. Contact: support@epicodds.co.
